Question 1

Do you accept insurance?

Accepted Answer

Yes. Many of our therapists are in-network with several insurance plans. Insurance participation varies by therapist, so we encourage you to contact our office to confirm whether your therapist accepts your specific insurance plan.

Question 2

How long are therapy sessions?

Accepted Answer

Most therapy sessions are 60 minutes in length. Your therapist will work with you to determine a schedule that best supports your goals.

Question 3

Do you offer virtual counseling?

Accepted Answer

Yes. We offer secure telehealth sessions for clients located anywhere in Texas. Virtual counseling allows you to access therapy from the comfort and privacy of your home.

Question 4

How do I schedule my first appointment?

Accepted Answer

You can schedule an appointment by contacting our office through the schedule appointment button on the website, by phone, or by text. Our team will help connect you with the therapist who is the best fit for your needs.

Question 5

How do I know which therapist is right for me?

Accepted Answer

Each therapist on our team has different specialties and approaches. If you are unsure who would be the best fit, our office will help guide you in selecting the therapist who aligns with your goals and concerns.

Question 6

What should I expect in my first session?

Accepted Answer

Your first session is an opportunity for you and your therapist to get to know each other. You will discuss what brings you to therapy, your goals, and any relevant background information. This session also allows you to ask questions and begin developing a plan for moving forward.

Question 7

How often will I attend therapy?

Accepted Answer

Most clients begin therapy weekly or biweekly, depending on their needs and goals. Over time, sessions may become less frequent as progress is made.

Question 8

Is therapy confidential?

Accepted Answer

Yes. Counseling is confidential, and your privacy is very important to us. Therapists are legally and ethically required to protect your information, with a few limited exceptions such as situations involving safety concerns.

Question 9

What if my therapist is not the right fit?

Accepted Answer

Finding the right therapist is an important part of the counseling process. If at any point you feel that your therapist may not be the best fit for your needs, we encourage you to share that with us. Our goal is to help you receive the support that feels most comfortable and helpful for you.

If needed, we are happy to help connect you with another therapist within our practice who may be a better match for your goals and preferences

Question 10

Can I share feedback about my counseling experience?

Accepted Answer

Yes. We believe open communication is an important part of the counseling process. If you have feedback or concerns about your experience, we welcome the opportunity to listen and learn.

You are always welcome to discuss concerns with your therapist or contact our office so we can ensure you receive the support that best meets your needs.

Question 11

Can parents be involved in their child’s therapy?

Accepted Answer

Parental involvement can be an important part of supporting a child’s progress. Your child’s therapist will discuss how parents may be involved in ways that support the therapeutic process while also maintaining appropriate privacy for the child.

Frequently asked questions